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Frequently Asked Questions

Check the answers to the questions we receive most frequently. If you don't find the answers you need on this page, please contact us by phone, fax or email.

 

How long has The Learning Group been in business?:

The Learning Group, formerly known as Leisure Study Group International, or LSGI, has been in business since 1984 and has graduated many thousands of students.
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In how many countries does The Learning Group operate?:

The Learning Group operates in Southern Africa, Australia, New Zealand, and has many students in Malaysia as well as other countries. The various Learning Group and LSGI operations worldwide have no financial connection, but have a very strong co-operative bond, which has lasted many years.
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Will I have a tutor to help me with my studies?:

Most definitely! When you enrol you are assigned your own personal tutor who sets your assignments, grades them, and helps you with encouragement and advice throughout your course.
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Do I have a time limit to finish my course?:

Yes, you do. This is because the price of tutoring and other overheads increase over the years, and we have to make some provision to absorb costs. The other reason is that it is important that a student sets some tangible personal goal concerning what timeframe is needed to complete studies. Maximum times are normally double the expected time to finish a course.
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What happens if I run over my time limit?

We are flexible about this, and normally charge only an administration fee to extend study time limits. However, you need to apply for an extension.
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What is the best way to study?:

Because Distance Education is done in one's spare time, developing a personal study timetable and setting study goals is essential. Our booklet "How to get the best out of your course" is sent to you on enrolling, and this details the self-discipline habits that you should develop to complete your course successfully.
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How do I submit my assignments?:

Your assignments can be submitted by mail, fax, or e-mail, and will be returned the same way. Students without access to computers will be sent supplementary material by mail, and those with access to the World Wide Web will be able to download any required supplementary material from a special restricted student's section on our website. Because of this, you will need certain software (see below).
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What hardware and software do need to study over the Internet?

This website will tell you what additional software (if any) you will need for studying via e-mail. You can access this information at the prices section of your chosen course.

  • Hardware: PC platform: 486 or better, running Windows 95/98/2000/NT.
  • Internal or external high speed modem.
  • Macintosh: Macintosh or Power Macintosh using System 7 or better, high speed modem.
  • Software: Adobe Acrobat Reader version 3 or better. This is free from Adobe Systems. Students will be provided with a copy of the latest Acrobat Reader software on the CD provided with the course. Acrobat PDF files are rather like electronic books, with graphics and fonts being shown at full resolution on any computer platform. We use this system to send you your supplementary study material.
  • Microsoft Word for Windows or Macintosh. We use the forms function in Word for your self analysis and certain other things. Certain of the documents are in Word .doc or .rtf format.
  • Microsoft Excel for Windows or Macintosh. Extensive use is made of linked spreadsheets, and your operating cashbook will be based on Excel Spreadsheets
  • Email package: Microsoft Outlook is recommended for both PC and MacintoshWeb Browser: Microsoft Internet Explorer 4 or higher for PC or Macintosh is recommended.

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Do I have to have access to the Internet?

No. Our traditional way of doing business has always been through the mail, so you are welcome to use this method of communicating with us. However, using the internet has advantages, particularly speed of turnaround, and access to research. For the Business course, we strongly recommend that you try and gain access to a computer, as it will make studying easier, quicker, and more fun
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Are your courses approved by the South African Qualifications Authority (SAQA)?:

In common with most of the Further Education and Training (FET) Distance Education institutions in South Africa, we have our application into Umalusi for provisional accreditation and expect it to be granted shortly
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Can I pay directly through your website with a Credit Card, and is it secure?

Yes, we can accept payment by credit card over the internet via a totally secure bank owned site which is accessed from our website. You may download enrolment forms via our enquiry page. This can be printed and either faxed or posted to us.
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How much does the Practical Business Course cost?

The Practical Business Course is affordably priced as follows:

 
Terms
Cash
Credit Card
Deposit
Instalments
Total
R3300
R3300
R900
R350 x 8
R3700

Optional extras:
Mentor consultancy: R100 per month

(minimum 3 months)

Master consultancy: R200 per month

(minimum 3 months)

click here to go to order page

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How much does the Business English Course cost?

The Learning Group Business English Course is affordably priced as follows:

Cash/
Terms
Credit Card
Deposit
Instalments
R1650
R800
R160 x 6

click here to go to order page

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